Job Description
Defence Health is seeking a customer-centric Service Desk Analyst to join our Melbourne-based Service Team. This role provides skilled ICT support to staff and customers, including software, hardware and network troubleshooting and incident resolution.
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You will deliver proactive service, liaise with ICT staff and external providers to resolve complex issues, support SLA targets, and act as a service desk coordinator for 1st level support, with 1–2+ years in Service Desk or IT management
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📌 Service Desk Analyst - Customer-Focused It Support (Victoria)
🏢 Defence Health
📍 Victoria
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