Job Description
Customer Service Representative (Driver)
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Deliver Quality Cars. Represent Compass. Help Keep Customers Moving.
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We're looking for reliable, customer-focused drivers to join our team. You'll deliver and collect vehicles, ensure they're spotless, and create a great handover experience — all while helping customers get back on the road after an accident.
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About Compass
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Since ****, Compass has been the market leader in accident replacement vehicles. Our mission is simple:Reduce the Inconveniencefor customers, clients, and each other. We achieve this through genuine care, teamwork, and a commitment to doing things better.
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We live our values every day:
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Care & Passion – to deliver outstanding service the way we'd want to be treated
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Courage – to be empowered and make informed decisions
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Can Do – a proactive mindset focused on solving problems and improving
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Trust – to be counted on to do the right thing in all relationships
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What You'll Be Doing
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You'll play an key role in delivering clean, well-prepared vehicles and creating a seamless experience for our customers. Your responsibilities will include:
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Drivingvehicles to and from customer locations using GPS and traffic apps
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Delivering, collecting, washing, and
preparingvehiclespercompany
procedures and standards
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Conductingvehicle inspections and reportingfaults, damage, or maintenance requirements
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Followingsafety,



traffic, and vehicle care
protocolsWorkingwith
your branch team to support daily schedules and customer needs
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What You'll Bring
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A strong focus on customer service — any industry experience welcome
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Good communication, reliability, and team spirit
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Physically fit and able to wash, clean, and move vehicles safely
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Well-presented and professional in appearance
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Confident using mobile devices or tablets for basic data entry
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Previous driving or vehicle-handling experience is a bonus, not require
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Why Join Compass
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Working at Compass means being part of a supportive team where your contribution is valued, and your development is supported. You'll also enjoy a range of benefits, including:
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Career development – many of our team
membersadvancedinto
senior roles across the business
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12 weeks paid parental leave
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Access to the Employee Assistance Program (EAP) – confidential support whenneeded
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Make a Difference Leave – one paid day per year to support a community cause
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Learning and development days to support your growth
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Team-building events and activities to strengthen connection and culture
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Exclusive discounts and offers through our business and HR partners
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We value diversity and encourage applications from people of all backgrounds.
#J-*****-Ljbffr

📌 Customer Service Representative (Driver) (Victoria)
🏢 Compasscorp
📍 Victoria