Job Description
Are you a highly experienced pensions professional with a passion for technical excellence and continuous improvement? We're working with a leading professional services organisation to recruit an
n
Administration Technical Lead to join their established team in Perth.
n
This is a fantastic opportunity to take on a senior, specialist role where you'll drive technical standards, improve processes, and support team development within a dynamic pensions setting.
n
The Role
n
Reporting to the Service Delivery Manager, you will act as the technical expert across the administration team. You'll play a key role in enhancing knowledge, driving best practice, and ensuring compliance with regulatory standards.
n
This position combines technical leadership, training delivery, process improvement, and hands‐on support for complex cases and client projects.
n
What's in it for you?
n
n
Private medical and dental cover
n
Life assurance, critical illness cover, personal accident insurance, will writing service and mortgage support
n
Cycle to Work scheme & gym membership
n
Access to a wide range of retail, restaurant and travel discounts, including cashback and e‐vouchers
n
Holiday trading and flexible bank holidays
n
Free parking
n
Funded studies and further development
n
25 days annual leave with a buy/sell option
n
n
Key Responsibilities
n
n
Act as the primary technical reference point for complex pension administration queries
n
Deliver and support structured technical training across the team
n
Keep up to date with legislative and industry developments, sharing insights with colleagues
n
Review team processes and implement efficiencies and best practices
n
Audit scheme documentation and standardise procedures where possible
n
Support complex case handling and new process
implementationsLead
internal audits on calculations,



letters, and workflows to ensure accuracy and compliance
n
Assist with project work and key client initiatives requiring advanced technical input
n
Monitor areas of risk (e.g. complaints, errors) and implement improvements
n
Collaborate with management to identify performance gaps and develop action plans
n
n
About You
n
n
Extensive experience in pensions administration, particularly Defined Benefit (DB) schemes
n
Strong working knowledge of pensions legislation and regulatory frameworks
n
Proven experience supporting or leading teams in a technical or supervisory capacity
n
Ability to coach, mentor and influence others to improve performance and knowledge
n
Strong analytical and problem‐solving skills with a high level of attention to detail
n
Excellent communication and interpersonal skills, with a client‐focused approach
n
Highly organised, able to manage competing priorities and meet deadlines
n
Proactive mindset with a focus on continuous improvement and innovation
n
Strong IT skills, including Microsoft Office applications
n
Experience within a third‐party pensions administration environment
n
Previous involvement in delivering training or presentations
n
Exposure to complex client projects or scheme implementations
n
n
Qualifications
n
n
GCSE Maths & English (or equivalent) at Grade B/6 or above
n
Progress towards or completion of a professional pensions qualification (e.g. CPC, QPA, APMI) is highly desirable
n
Equivalent experience will also be considered
n
n
If you're looking to take on a senior technical role within a forward‐thinking and supportive organisation, we'd love to hear from you.
n
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
#J-*****-Ljbffr

📌 Admin Technical Lead (Perth)
🏢 Allscreens Nationwide
📍 Perth