Job Description
Customer Service Representative - Moonee Ponds
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Moonee Ponds, VIC
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Casual role with full time hours
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H&R; Block Australia are seeking Client Service Consultants to join our Contact Centre team based in Moonee Ponds.
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This role is ideal for someone who enjoys delivering high-quality customer service in a fast-paced, team-focused environment.
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The Moonee Ponds office is conveniently located close to public transport, cafes, and local amenities.
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Key responsibilities include:
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Handling inbound calls to book tax appointments
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Making warm outbound reminder calls to existing H&R; Block clients (no cold calling)
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Delivering a professional and positive customer experience
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Working collaboratively with the team during peak periods
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What we offer:
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Casual employment with full-time hours available
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Above-award pay rates
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Full training and ongoing support
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Supportive and inclusive team environment
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Convenient office location close to transport and cafes
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Customer service experience is preferred; however, a positive attitude and strong communication skills are essential.
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📌 Customer Service Representative - Moonee Ponds (Victoria)
🏢 H&R Block
📍 Victoria