Job Description
West HQ is seeking an experienced Infrastructure &Systems; Engineer to architect, maintain, and enhance ourmissioncritical ICT environment.
This role is hands on, highlytechnical, and central to the stability, security, and performanceof our infrastructure.
You'll lead networking, server management, cloud services,security, and incident response across ahighavailability,multivenueenvironment.
If you thrive solving complexengineeringchallengesand improving infrastructure environments endtoend, we want to hear from you.
About the role:
Design, support, and optimise network infrastructure (LAN, WAN,WiFi, VPN, routing, switching, firewalls).
Administer Windows Server, Active Directory, GroupPolicy,virtualisation,and storage systems.
Lead P1/P2 incident response and provide Level 3engineeringsupport.
Manage patching, lifecycle upgrades, andinfrastructureimprovements.
Maintain network and systems security, includingvulnerabilityremediation.
Deliver infrastructure projects from designthroughimplementation.
Work with vendors,



carriers, and MSPs on complextechnicalresolutions.
About You:
5+ years in Network Engineering or Infrastructure Engineeringroles.
Advanced networking experience(Cisco/Meraki/Arubaorequivalent).
Strong background in AD, Windows Server, virtualisation, andbackup platforms.
Proven experience leading major incidents.
Excellent diagnostic, documentation, andcommunicationabilities.
Certifications(CCNA/CCNP/AZ104/MS500)are highlyregarded.
Certifications in a project management methodology i.e. Agile,PMP, PMBoK, Prince2.
Full Australian Work Rights.
Why You'll Love Working at West HQ
Complimentary lunch daily and free gym membership.
Diverse, fast-paced environment where no two days are thesame.
Exposure to a wide range of technologies and projects.
Rewards and Recognition Program.
Outstanding staff discounts across the precinct.
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📌 Infrastructure & Systems Engineer (New South Wales)
🏢 West Hq
📍 New South Wales