Job Description
I am looking to recruit a Business Process Analyst for an initial 6-month contract supporting a key operational excellence / business transformation program. You will partner directly with operational leaders to review current-state workflows, challenge legacy practices, identify efficiencies, and build robust future-state documentation.
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Key Responsibilities
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Review and assess end-to-end operational processes across quality, efficiency, control, and customer experience.
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Facilitate stakeholder workshops to challenge current ways of working and identify automation or standardisation opportunities.
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Develop explicit process maps, standard operating procedures (SOPs), and work instructions.
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Design and implement scalable future-state operating models that lift productivity and compliance.
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About you
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5+ years of experience across continuous improvement,



process redesign, or business transformation.
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Proven track record mapping processes and drafting comprehensive
SOPs/documentation.
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Lean Six Sigma training or qualifications a bonus - Yellow/Green Belt
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Strong stakeholder engagement, facilitation, and influencing skills.
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Experience in a business process role within a shared services, service operations, BPO, or offshoring projects is advantageous.
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Benefits
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Join a business-critical project and be vital to the delivery of it - great experience
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Potential for extension - please note this isn't guaranteed
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Friendly, collaborative culture - work with an amazing leader
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#J-*****-Ljbffr

📌 Business Process Analyst (Port Macquarie)
🏢 Ambition Group
📍 Port Macquarie