Job Description
ABOUT THE ROLE
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We are seeking a full time Office Manager to manage and control the office administration function within our Sydney warehouse operations.
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This role is responsible for office systems, staff coordination, administration workflow, records, office resources, compliance processes and communication between warehouse operations, purchasing, sales, dispatch, customer service and management.
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This is an important office management role in a fast-moving warehouse and distribution environment.
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KEY RESPONSIBILITIES
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Plan, organise and review office services, priorities and office service standards.
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Manage the daily warehouse office administration workflow.
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Allocate staff duties and monitor completion, accuracy and performance.
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Maintain office records, order records, dispatch records, stock discrepancy records, backorder notes and administration files.
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Liaise with management, purchasing, sales, customer service, dispatch, suppliers and other service providers to coordinate office business and resolve issues.
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Ensure office equipment and supplies are maintained, including computers, scanners, printers, labels, phones, stationery and system access.
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Support administration and process control across company systems.
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Ensure office and administration work complies with company policies, procedures, WHS requirements and relevant legislation.
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Coordinate personnel administration activities including onboarding support, training coordination, supervision support, performance follow-up, roster support and payroll communication.
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Prepare daily and weekly reports for management regarding office workflow, staffing, backorders, delays, errors and process improvement opportunities.
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Maintain office procedures, checklists and process standards.
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Coordinate communication between warehouse operations, office staff and management.




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SKILLS AND EXPERIENCE
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Previous experience in office management, administration management, warehouse office administration, logistics administration or a similar role.
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Experience assigning work, coordinating staff tasks or monitoring staff performance.
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Strong administration, record keeping and communication skills.
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Ability to manage competing priorities in a busy operational environment.
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Strong computer skills and ability to use business systems.
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Good problem-solving skills and attention to detail.
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Ability to communicate clearly with staff, management, customers, suppliers and service providers.
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Understanding of workplace procedures, WHS requirements and compliance expectations.
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Ability to work full-time from our Sydney warehouse office.
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DESIRABLE EXPERIENCE
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Warehouse, logistics, distribution or operations administration.
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ERP, warehouse management or transport management systems.
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Staff training, rostering, payroll coordination or performance follow-up.
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Customer service, purchasing, dispatch or backorder administration.
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Process improvement, SOPs, checklists and reporting.
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QUALIFICATIONS
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A diploma, advanced diploma or relevant qualification in business, administration, management or a related field will be highly regarded.
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Relevant experience in office management, administration management, logistics administration or similar work may also be considered.
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ABOUT YOU
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You will be organised, reliable and confident managing office processes in a fast-moving workplace. You will be able to coordinate people, records, systems and communication while keeping management informed and ensuring the office function runs smoothly.
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EQUAL OPPORTUNITY
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PowaGroup is an equal opportunity employer. All applications will be reviewed against the requirements of the role.
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📌 Office Manager (New South Wales)
🏢 Recruitment123
📍 New South Wales