Apac Customer Support Manager | Ai-Driven Ops (New South Wales)

Apac Customer Support Manager | Ai-Driven Ops (New South Wales)

25 Aug
|
Ingram Micro
|
New South Wales

25 Aug

Ingram Micro

New South Wales

Ingram Micro is seeking a hands-on Manager, Customer Support to run the APAC support team in a fast-paced, high-volume setting. You will own the queue, drive escalations to resolution, and ensure timely, clear customer communication.
The role emphasizes coaching, data hygiene, and continuous improvement using automation and AI tools. You will lead day-to-day operations, monitor KPIs, and partner with cross-functional teams to address recurring issues and optimize service delivery across the
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📌 Apac Customer Support Manager | Ai-Driven Ops (New South Wales)
🏢 Ingram Micro
📍 New South Wales

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