Job Description
Kingston Council is seeking a Customer Service Officer to be the first point of contact for residents across phone, in-person, and digital channels. Based at Cheltenham, this role offers hybrid work options and plays a key part in delivering quality service to the community.
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You will log and process requests in the council systems, assess needs, and route to the right services, while contributing to service improvements.
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📌 Hybrid Customer Experience Officer (Victoria)
🏢 Customer Service
📍 Victoria
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