Job Description
Motel Management Couple
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Toowoomba QLD Clifford Park Motel
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Looking for a Challenge? Help Us Build Something Better.
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We are a privately owned hospitality group operating a growing portfolio of regional Queensland motels. As we continue expanding through acquisitions, we're looking for experienced, hands‐on Motel Management Couples who enjoy taking on a challenge and making a real difference.
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Let's be upfront—we don't operate luxury 4 or 5-star resorts. Some of our motels require improvement, stronger operational systems, and managers who aren't afraid to roll up their sleeves.
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If you're the type of couple who enjoys turning an underperforming property into one that guests love, takes pride in improving standards, and wants to leave a lasting impact, we'd love to hear from you.
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This chance may suit experienced motel managers, hospitality professionals, or relief management couples seeking ongoing placements or long‐term opportunities.
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The Role
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You will be responsible for the day‐to‐day operation of one of our Queensland motels, ensuring guests receive friendly service while continuously improving the presentation, performance and reputation of the property.
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This is a genuine hands‐on management role where no two days are the same.
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Front Office & Administration
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Welcoming guests and managing check‐in/check‐out
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Managing reservations and online travel agent (OTA) platforms
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Using RMS or similar booking systems
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Processing payments and daily reconciliations
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Basic bookkeeping and financial reporting
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Monitoring occupancy and business performance
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Responding professionally to guest feedback and online reviews
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Managing administration and compliance requirements
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Leading and supporting motel staff where applicable
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Operations & Property Presentation
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Assisting with housekeeping when required
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Maintaining high room presentation standards
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General grounds, gardens and pool upkeep
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Performing minor maintenance and repairs
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Coordinating trades where necessary
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Stock ordering and inventory management
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Identifying opportunities to improve the guest experience and property standards
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As managers, there may also be occasions where you assist with late arrivals, guest issues, or unexpected operational matters outside normal business hours.
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About You
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We're looking for couples who:
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Have previous motel, accommodation or hospitality management experience
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Are confident using RMS or similar booking systems
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Have sound financial and administrative skills
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Enjoy practical maintenance and problem‐solving
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Take pride in presenting a clean, welcoming property
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Deliver exceptional customer service
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Are self‐motivated, organised and reliable
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Enjoy improving businesses rather than simply maintaining them
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Can work independently and make decisions with confidence
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Are adaptable, resilient and willing to embrace regional living
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Want to be part of a growing hospitality group where your efforts genuinely make a difference
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Police clearances and drug screening may be required.
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Applicants must hold their own ABN or ACN.
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You are a power couple and have worked together in motel couple management building together!
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What We Offer
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On‐site accommodation during your placement
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Ongoing support from our National Operations Team
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Opportunities for ongoing relief work or permanent placement
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The chance to grow with an expanding hospitality group
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The satisfaction of transforming motels and creating memorable guest experiences
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A role where your hard work will be recognised and valued
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Renumeration $300 daily for Motel Couple
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📌 Motel Management Couple (Toowoomba)
🏢 Birch Hotel Group
📍 Toowoomba