Job Description
We are currently seeking a Customer Service and Administrative Assistant to join an organisation based in Melbourne CBD. This is a 3-month temporary prospect, with the potential for extension depending on business needs and your performance in the role.
n
You will be working with a company specialising in novated leasing and salary packaging, supporting the novated leasing area of the business and within the settlements team. This role combines customer service and administrative responsibilities, with a strong focus on data entry, inbox management, and handling inbound and outbound phone calls when required.
n
Key Details:
n
n
3-month temporary contract with potential for extension
n
Full-time hours across Monday to Friday, general business hours
n
$***** per hour + super (paid weekly)
n




Melbourne CBD location with hybrid flexibility (3 days WFH, 2 days in office) Starting ASAP!
n
n
Key Responsibilities:
n
n
Manage shared email inboxes
n
Handle inbound and outbound customer calls as required
n
Perform accurate data entry and maintain CRM records
n
Process documentation and maintain electronic filing systems
n
n
About You:
n
n
Previous experience in an office-based customer service and administrative role
n
Strong written and verbal communication skills
n
Excellent attention to detail and organisational skills
n
Confidence working across multiple systems and the ability to learn new technologies quickly
n
#J-*****-Ljbffr

📌 Customer Service & Administration Officer (Victoria)
🏢 Smaart Recruitment
📍 Victoria