Job Description
At Cuscal,we'rebuilding the next generation ofacquiringand payments capabilities that power Australia's financial
institutions,fintechsand
payment providers.
n
We'relooking for a commercially minded Product Manager to help shape and grow our Acquiring Domain. This role sits at the intersection
ofproduct,acquiringpayments
technology, market and commercial strategy, translating customer needs, industry trends and business priorities into clear product direction, compelling
marketnarrativesand
sustainable commercial outcomes.
n
This is an opportunity to play a key role in one of Cuscal's core growth domains, helping toidentifynew opportunities, influence
strategicdirection,and
bring innovative acquiring capabilities to market.
n
Job Description
n
What You'll Do
n
Shape Product Strategy and Direction
n
Develop product strategies and roadmap priorities that support Cuscal's growth ambitions.
n
Translate customer needs,
marketopportunities,and
businessobjectivesinto
clear product outcomes.
n
Identifyopportunities
to
expandacquiringcapabilities,
payment
acceptancemethodsand
value-added services.
n
Monitor industry trends,
competitoractivityand
emerging technologies to inform product direction.
n
Drive Discovery and Customer Understanding
n
Lead discovery activities with clients,
partners,vendorsand
internal stakeholders toidentifyproblems
andvalidateopportunities.
n
Facilitate
workshops,requirementsgathering
sessions and team-oriented discussions to shape product outcomes.
n
Develop a deep understanding of customer needs, marketdynamicsand industry challenges.
n
Balance customer value, commercial outcomes,
technicalconsiderationsand
operational requirements when making product decisions.
n
Understand and Shape Payments Technology
n
Develop a strong understanding of
Cuscalacquiringplatforms,
payment
acceptancetechnologiesand
payments infrastructure to build a next-generation technology stack.
n
Work closely with engineering teams,
processors,vendorsand
technology partners to evaluate opportunities and shape product direction.
n
Participate in discovery and solution design discussions involving payment flows,
integrations,paymentacceptancetechnologiesandacquiringplatforms.
n
Understand how technology decisions impact customer outcomes, commercial performance,
operationaleffectivenessand
scalability.
n
Help translate complex technology concepts into clear customer and commercial value propositions.




n
Deliver Commercial Outcomes
n
Drive growth,adoptionand expansion
acrossacquiringproducts
and capabilities.
n
Build business cases and contribute to
investmentprioritisationdecisions.
n
Support strategic client engagements,
commercialdiscussions,and
partnership opportunities.
n
Identifynew market segments and emerging payment opportunities that can create value for Cuscal and its clients.
n
Influence and Collaborate Across Teams
n
Work closely with Productmanagers and Product owners, Engineering, Architecture, Delivery, Operations, Risk and Commercial teams.
n
Partner with delivery-focused productownersto ensure product outcomes are successfully executed.
n
Build alignment across stakeholders and influence decisions without relying on formal authority.
n
Navigate complex environments with
confidence,ownershipand
a focus on outcomes.
n
Tell Compelling Product Stories
n
Develop clear,credibleand compelling product narratives.
n
Partner with Product Marketing and client-facing teams to support go-to-market activities.
n
Represent Cuscal'
sacquiringcapabilities
with
clients,partnersand
industry stakeholders.
n
Help strengthen Cuscal's market presence as the Acquiring business continues to scale.
n
Qualifications
n
What We're Looking For
n
Proven ability
tooperateeffectively
in complex and evolving environments, with a strong bias for action anda track recordof driving issuesthrough toresolution.
n
Experience in Product
ManagementinPayments,
Banking, Financial
Services,Technologyorrelatedindustries.
n
Demonstrated experience defining product strategy, influencing
roadmapprioritiesand
delivering customer outcomes.
n
Strong commercial acumen and the ability toidentifyand act on growth opportunities.
n
Experience leading discovery activities
andengagingdirectly
with customers and stakeholders.
n
Experiencefacilitatingdiscovery
sessions with customers,
vendors,engineersand
business stakeholders.
n
Ability to work effectively with both business and technical stakeholders.
n
Experience working




withpaymentstechnology,
financial
servicesplatformsor
transaction processing environments.
n
Ability to understand the commercial implications of technology decisions.
n
Strong
communication,facilitationand
stakeholder management skills.
n
Experience in cardsacquiring, merchant payments, payment gateways, switching, terminal
management,SoftPOS,
digital acceptance or embedded payments.
n
Knowledge of Visa, Mastercard,eftpos, NPP and broader payments ecosystems.
n
Experience working with financial institutions, fintechs, paymentprovidersor technology partners.
n
Exposure toplatform-based, infrastructure or ecosystem products.
n
Familiarity withtokenisation, digital wallets,
paymentorchestrationand
emerging acceptance technologies.
n
What Makes Someone Successful in This Role?
n
You'llthrive if youdemonstrate:
n
Proven ability
tooperateeffectively
in complex and evolving environments, with a strong hustle mentality,high levelsof ownership, and a focus on delivering outcomes.
n
Curiosity anddesireto continuously learn.
n
Proactive problem-solving and outcome orientation.
n
The ability to influence and collaborate across diverse stakeholders.
n
Confidence navigating complexity and competing priorities.
n
A bias for action
andmaintainingmomentum.
n
Additional Information
n
Why Join Cuscal?
n
Acquiring is a key strategic growth area for Cuscal. As payment technologies, acceptance methods and merchant experiences continue to evolve,you'llhelp shape the future direction of our acquiring capabilities and play a meaningful role in delivering innovative payment solutions to Australian financial institutions and payment providers.
n
We'relooking for a Product Manager who combinescommercial thinking, product
managementdisciplineand
payments
technologyexpertise,
and can confidently lead discovery with
customers,vendorsand
engineers to translate opportunities into product strategy and commercial outcomes.
n
Ifyou'repassionate about product management, enjoy solving complex problems and want to influence the future of payments,we'dlove to hear from you.
n
Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.
n
By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply
#J-*****-Ljbffr

📌 Product Manager - Acquiring Domain (New South Wales)
🏢 Cuscal
📍 New South Wales