Job Description
Join the MindFlare Team!
n
Medical Receptionist | Full-Time | Glenmore Park
n
Are you a warm, organised and confident Medical Receptionist who loves connecting with people and thrives in a busy environment?
n
MindFlare Psychology is a growing, family-owned psychology practice supporting children, families and individuals. We're looking for a friendly, reliable and organised Medical Receptionist to join our team.
n
This is more than just a reception role. As the first point of contact for our clients, you'll play an important part in creating a warm, welcoming and professional experience from the moment someone contacts MindFlare.
n
You'll be part of a supportive team where your contribution matters, the days are varied, and no two days are quite the same.
n
About the Role
n
Your day-to-day responsibilities will include:
n
n
Welcoming clients and families with warmth and professionalism
n
Managing incoming and outgoing phone calls
n
Responding to emails and client enquiries
n
Scheduling appointments and managing clinician diaries
n
Following up tentative bookings and supporting clients through the booking process
n
Maintaining accurate client records in our practice management system (Halaxy)
n
Assisting with invoicing and following up outstanding accounts when required
n
Opening and closing the practice
n
General administration, data entry, scanning and document management
n
n
About You
n
We're looking for someone who is:
n
n
Friendly, warm and professional
n




Confident and comfortable speaking with clients on the phone
n
Highly organised with excellent attention to detail
n
Able to multitask and prioritise in a busy environment
n
Reliable, proactive and able to use initiative
n
A strong communicator who genuinely enjoys helping people
n
Comfortable working independently while also being a supportive team member
n
n
Experience & Skills
n
n
Previous reception and/or administration experience (essential)
n
Previous medical reception experience (highly desirable)
n
Experience working within a healthcare or allied health setting (desirable)
n
Knowledge of Medicare and/or NDIS (highly desirable)
n
Experience using Halaxy or similar practice management software (highly desirable)
n
n
Why Join MindFlare
n
At MindFlare, we believe that supporting our clients starts with supporting our team.
n
You'll join a welcoming, supportive and down-to-earth team within a growing family-owned psychology practice. Your role will be valued, your contribution will make a difference, and you'll have the prospect to be part of a practice that genuinely cares about its clients and community.
n
If you're looking for a role where you can use your organisational skills, connect with people and make a positive difference every day, we'd love to hear from you.
n
Employment Details
n
Employment Type: Full-Time, 38 hours per week
n Days: Monday–Friday, with occasional Saturday shifts may be offered with advance notice
n Location: Glenmore Park
n Salary: Competitive salary based on experience
#J-*****-Ljbffr

📌 Medical Receptionist (New South Wales)
🏢 MindFlare
📍 New South Wales