Job Description
Vida Glow is a rapid-growing global company that offers a range of premium ingestible beauty supplements. Our products are sold online and extensively in retail outlets all over the world.
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We are driving the business forward with a distinctly unique position that sets Vida Glow apart from a highly competitive market drowning in a sea of sameness. We have an opportunity to create the foundation of a truly world class global brand that inspires and creates positive impact on our customers' lives and that inspires us all. The head office is based in North Sydney.
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About the role
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This role is responsible for ensuring a seamless process from the point of sale through to order fulfilment and final delivery. It acts as a key coordination point between Sales, Operations, Customer Service, Finance, Warehousing and external partners to ensure customer orders are processed accurately, dispatched on time and delivered efficiently.
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The role supports the end-to-end supply chain, including order processing, inventory management, procurement support and operational reporting, while also owning sales administration and customer order coordination. This ensures a smooth flow of information, stock and communication across all stakeholders and delivers a consistent and exceptional customer experience.
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The fast-paced and changing nature of the business requires a high level of flexibility, adaptability and the ability to manage multiple priorities while maintaining accuracy and attention to detail.
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This role is focused on the following major deliverables:
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What you'll be doing
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Manage B2B customer orders from purchase order through to delivery.
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Support retail partners with onboarding,



product launches, promotions and account management.
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Coordinate with Customer Service, Warehousing and Ecommerce to deliver an exceptional customer experience.
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Provide sales administration, reporting and project support.
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Supply Chain & Operations
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Support inventory, purchasing and supply chain activities to ensure smooth day-to-day operations.
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Coordinate with logistics, manufacturing partners and internal teams to maintain stock accuracy and timely fulfilment.
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Assist with inventory reporting, goods receipting and operational documentation.
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Maintain accurate data across business systems and prepare sales and operational reports.
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Identify opportunities to improve processes and support cross-functional projects.
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What you'll bring
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Experience in Sales Administration, Customer Operations, Supply Chain or Customer Service.
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Experience using ERP and CRM systems.
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Strong organisational skills with excellent attention to detail.
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Confidence working across multiple teams and managing competing priorities.
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Intermediate Microsoft Office, particularly Excel.
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A proactive, solutions-focused approach and a passion for delivering great customer service.
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Working at Vida Glow
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Whilst working at our beautifully architecturally designed office in North Sydney you will enjoy:
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Birthday leave
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A generous monthly product allowance
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Wellbeing program including on site gym and weekly Pilates class
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Company funded parental leave
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Loyalty leave – earn up to 5 days extra additional leave
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Abundance of local cafes and close to public transport
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📌 Sales And Operations Assistant (New South Wales)
🏢 Vida Glow
📍 New South Wales