Job Description
At Magentus, our goal is to create a healthier society through technology. We do that by delivering smart workflows that connect people, systems, and data -making care more intelligent, efficient, and accessible. Whether it's supporting clinicians, streamlining operations, or improving patient outcomes, we're here to make a real difference in healthcare through digital innovation.
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About the Role
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We're looking for an Account Manager - Oncology to join our Clinical Services team.
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This role combines clinical expertise, relationship management, training, and solution consulting to support healthcare organisations using our oncology software solution, Charm. Acting as a trusted clinical advisor, you'll work closely with customers to optimise workflows, support implementations, deliver training, and contribute to ongoing product enhancements that improve patient care.
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This is a customer-facing role that involves regular travel to healthcare sites, supporting training, implementations, and ongoing customer success.
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Key responsibilities:
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Build and maintain robust relationships with customers and clinical stakeholders
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Act as the primary clinical contact for assigned customer accounts
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Deliver training and support to end users to maximise adoption and success
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Support software implementations, upgrades, and go-live activities
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Provide clinical guidance and assist with the resolution of complex issues
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Gather customer feedback and identify opportunities for product and service improvements
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Collaborate with Product, Development, and Project teams to enhance clinical solutions
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Assist with testing, documentation, training resources,



and user guides
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Monitor customer satisfaction and contribute to positive client outcomes
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About You
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You are a clinically experienced healthcare professional who enjoys building relationships, solving complex problems, and using technology to improve healthcare outcomes. You thrive in a customer-focused environment and are confident engaging with a diverse range of stakeholders.
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You'll bring:
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Degree qualification in Pharmacy
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Minimum 5 years' clinical experience within a public or private hospital environment
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Oncology and/or haematology experience will be highly regarded
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Strong communication and stakeholder engagement skills
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Excellent problem-solving and relationship management abilities
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Experience delivering training, education, or clinical support
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Ability to manage competing priorities and work autonomously
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Willingness to travel regularly to customer sites as required
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Why Join Magentus?
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At Magentus, we live our values every day:
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One Team | Constant Evolution | We Care | Make A Difference | Trust
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What's in it for you:
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The opportunity to make a genuine impact on healthcare outcomes
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Work with a market-leading oncology solution trusted by healthcare organisations across Australia
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Collaborate with passionate clinical, product, and technology professionals
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Ongoing learning and development opportunities to support your career growth
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Real ownership and influence in shaping customer outcomes and product improvements
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Hybrid flexibility and a supportive team culture
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Meaningful work that helps clinicians deliver better patient care
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📌 Account Manager - Oncology (Queensland)
🏢 Magentus
📍 Queensland