Job Description
Jetstar is looking for a Platform Analyst to join our Customer & Corporate Technology team in Melbourne. You will support, enhance and operate Customer Contact Systems that underpin our customer care and contact centre capabilities, working with business and technology stakeholders to document requirements for platform improvements.
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You will analyse incidents and trends, drive performance improvements and support roadmap execution, backlog refinement, testing and change activities to ensure
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📌 Platform Analyst - Hybrid, Cloud Customer Care (Victoria)
🏢 Qantas Airways
📍 Victoria
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