Job Description
ISS is a global leader in integrated facilities services, dedicated to creating safe, effective, and welcoming environments for our clients and their people. We are seeking a proactive Facilities Coordinator to support day‐to‐day operations at a premium commercial site in Melbourne's CBD.
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This role is perfect for someone who thrives in a fast‐paced environment, enjoys building strong stakeholder relationships, and takes pride in delivering high‐quality, compliant, and customer‐focused facilities services.
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The Opportunity
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Reporting to the Facilities Manager / Key Account Manager, you will play a key role in ensuring seamless operational delivery across maintenance, compliance, and soft services.
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Your responsibilities will include:
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Daily operations — Coordinating hard and soft services to maintain smooth building operations.
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Asset management — Maintaining accurate asset registers and supporting lifecycle planning.
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Contractor coordination — Assisting with subcontractor management, compliance checks, and accreditation tracking.
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Safety & compliance — Supporting WHS, environmental, and quality control processes.
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Reporting — Monitoring KPIs, customer satisfaction, and maintaining documentation for audits and inspections.
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Maintenance response — Coordinating urgent maintenance requests and defect works.
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Budget support — Assisting with consumables and minor works budget tracking.
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About You
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You bring strong organisational capability,



a customer‐focused mindset, and the ability to work under pressure while maintaining accuracy and professionalism.
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Key strengths include:
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Organisation & time management
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Clear communication with internal teams and external vendors
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Understanding of ISO & WHS standards
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Systems proficiency including Microsoft Office
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Problem‐solving and adaptability
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Qualifications & Experience
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Certificate or Diploma in Facilities Management or related field (preferred)
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Experience in facilities coordination or administration
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Familiarity with OH&S; Act, ISO standards, and compliance requirements
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Experience liaising with contractors and supporting service delivery
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What Success Looks Like
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Timely and accurate coordination of facilities services
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Strong stakeholder relationships and positive feedback
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Compliance with safety and environmental standards
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High‐quality record‐keeping and reporting
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Our Commitment
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ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.
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Learn more about ISS in Australia and New Zealand on our website.
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Advertised: 18 Aug **** AUS Eastern Standard Time
n Applications close: 18 Sep **** AUS Eastern Standard Time
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📌 Facility Coordinator- Melbourne Cbd (Victoria)
🏢 ISS Global
📍 Victoria