Job Description
Dynamic Door Services is looking for a competent individual to fill the role of a Service Technician on a permanent, full time basis. Working out of our Newcastle office, the successful incumbent will need to possess the following;
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Requirements
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Having skills with Service/ Technical / Electrical exposure/ experience would be advantageous.
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Hold a current valid driver's license.
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Requires strong technical and problem solving skills, and setting of priorities
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Required to exercise good time management.
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Requires interpersonal skills .
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Should possess sound coordination and communication skills,
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Computer skills are essential.
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Duties
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Maintain a friendly, co-operative, customer-focused attitude at all times with emphasis on portraying willingness to help.
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Ensure that the quality-of-service work done meets the company's required standards as defined.
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Take responsibility for prompt follow-through and customer feed-back on all service issues that fall into the scope of this role.
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Advise Management of any customer complaints.
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Process paperwork daily, this includes daily run sheets.
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Carry out high quality service work in a professional and safe manner whilst being courteous and polite at all times.
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Project adjustment on site where required to promote and sell company product.
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Ensure 100% accuracy of paperwork before forwarding to the branch.
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Prioritise all appointments to ensure completion within given timeframes.
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Follow all company policies and procedures.
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Follow all WH&S; guidelines and procedures and inform HR of any hazards or incidents relating to your duties and your own safety.
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Read and understand company policy and procedures manuals including the OHSE Management plan.
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Wear and maintain the company uniform whilst on duty.
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Keep a high standard of company protocol to ensure the company's image is maintained.
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Maintain the company vehicle and ensure it is kept in a clean and tidy manner to promote company services.
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On completion of job ensure work area is left in a clean and tidy manner as was on arrival.
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Avoid damage to products where possible. Advise the branch immediately of any accidents or damage to any persons or property.
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Vehicle maintenance servicing to be up to date according to company vehicle policy.
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Perform other reasonable duties as required by your manager.
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📌 Service Technician (New South Wales)
🏢 Dynamic Door Service
📍 New South Wales