Job Description
Brennan is seeking a Service Desk Analyst to join our Melbourne-based team. The role requires onsite support at client sites up to five days per week, with potential weekend rotation.
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You will handle first‐line inquiries via phone, email and chat, log tickets in ServiceNow, and provide timely, accurate resolutions. Ideal candidates have ***** months in a Service Desk or three years in customer support, a IT/CS degree or Certificate IV, and solid knowledge of Windows OS and Office 365.
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📌 Service Desk Analyst -- First‐Line It Support & Growth (Victoria)
🏢 Brennan It
📍 Victoria
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