Job Description
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
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We are guided by our cultures & values, creating a great place to work.
n We stand for equality, diversity and inclusion.
n We care about people & planet and promote health & wellbeing.
n We nurture your development and provide career opportunities to unlock your potential.
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What you need to know
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These roles are Permanent Part-time 60hrs/fortnight & full time 76hrs/fortnight
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$***** base hourly pay rate + penalty rates
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Availability required for this role is 4:00am - 1:00pm weekends and alternating weekend shifts (occasional, 2:00am or 3:00am start to support business needs.)
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About this work area
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As Fulfilment Operations Coordinator your responsibilities will include, but are not limited to:
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Supporting the team in planning, coordinating, and performing key fulfilment activities including picking, packing, unloading, loading, and replenishment of customer orders and stock, always with the customer in focus.
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Supervising daily operations within your assigned area, ensuring routines are followed, identifying improvement opportunities, and implementing solutions to optimise performance.
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Maintaining a clean, organised, and safe working environment, ensuring compliance with all safety requirements,



Standard Operating Procedures (SOPs), and operational standards.
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Supporting onboarding and on-the-floor training to build co-worker competence, confidence, and operational capability.
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Providing feedback, coaching, and day-to-day coordination to support team performance and successful delivery of agreed KPIs.
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Collaborating with stakeholders across the business to ensure efficient and effective fulfilment operations.
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As Fulfilment Operations Coordinator you are or have:
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Demonstrated passion for fulfilment operations processes and people's life at home.
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Enthusiastic about teamwork and motivating people, with prior experience supporting the daily operations, coordinating breaks, and delegating tasks.
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A strong advocate for a secure working environment, ensuring that hazards are identified and removed.
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Excellent communication skills, being able to collaborate with stakeholders at all levels to ensure smooth fulfilment operations.
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A detail-oriented person who takes a meticulous approach to tasks and processes to enhance the reliability of the function.
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Energised by continuous learning, with a renew & improve mindset.
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Proficient computer skills and an ability to learn relevant IKEA IT systems, solutions, and tools.
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We need people like you
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At IKEA, work is so much more than a job. Come join us!
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📌 Fulfilment Operations Coordinator (New South Wales)
🏢 Ikea
📍 New South Wales