Job Description
We are seeking an experienced Spare Parts Interpreter / Receptionist to join our team at Aussie Brake & Clutch in Caboolture, QLD. This full-time role is pivotal in supporting our automotive workshop and ensuring the smooth day-to-day operations of our business.
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What you'll be doing
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Providing exceptional customer service to both walk-in and over-the-phone customers
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Accurately interpreting and responding to customer enquiries about vehicle parts and accessories
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Promptly and efficiently processing orders and liaising with external suppliers
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Assisting the workshop team by sourcing and ordering required parts
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Maintaining detailed inventory records and stock levels
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Performing general administrative duties such as answering phones, greeting visitors, and providing clerical support
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What we're looking for
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Minimum 2 years' experience in a similar customer service or parts interpretation role within the automotive industry with experience in Brake & Clutch is an advantage but not essential
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Strong interpersonal and communication skills with the ability to liaise effectively with customers, suppliers, and internal teams
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Excellent attention to detail and the ability to work accurately under pressure
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Sound knowledge of automotive parts and components, including part numbers and cross-referencing
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Proficient in using inventory management and ordering systems
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A positive, friendly, and enthusiastic attitude
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What we offer
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At Aussie Brake & Clutch, we pride ourselves on providing a supportive and inclusive work environment. We offer a market-competitive salary, ongoing training and development opportunities, and a range of employee benefits to support your work-life balance.
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About us
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Aussie Brake & Clutch is a leading provider of automotive parts and services in the Caboolture region. With over 20 years of experience, we are dedicated to delivering high-quality products and exceptional customer service to our valued clients.
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