Job Description
Clario connects experienced professionals with leading Australian businesses on a flexible basis. Our team has deep industry experience in workforce engagement, in-house legal team, legal operations, technology and customer experience.
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Our people have worked with 65% of Australia's leading corporate and government organisations and are experts at providing secondees for special projects or helping internal teams manage peaks and troughs in demand.
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We are the perfect employment model for professionals who are:
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returning to the workforce after a career break
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transitioning to independent contracting
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seeking to balance work with travel or study commitments
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making the move from a traditional role into a more flexible, project-based career.
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The Role
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We are looking for a Melbourne or Sydney based
Industrial/Employment
Relations Manager (approx. 5-10 years' experience) to join our global technology client on a 12-month contract, with strong potential to extend.
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Role
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Working with Clario, you will be seconded to a global technology and consumer business, with a national footprint and a distributed workforce. You will play a key role in managing industrial and employment relations matters, with a strong focus on:
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Unfair dismissal disputes in the Fair Work Commission
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Workplace investigations and related people issues
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Supporting the business in a fast-paced, high-volume environment
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Experience working with, or advising, gig-economy platforms, app-based workforces or other non-traditional employment models will be highly regarded.
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Key Responsibilities
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Manage a broad range of unfair dismissal matters in the Fair Work Commission - including preparing documentation, collating evidence and supporting representation at conferences and hearings.
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Conduct and/or support workplace investigations into grievances, conduct issues and other employment-related concerns, ensuring a fair, consistent and well-documented approach.
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Provide practical guidance on day-to-day employment and workplace relations issues, such as performance management, conduct concerns and termination processes.
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Work closely with People & Culture, operations and leadership teams to assess risk and develop sensible strategies for resolving disputes and managing issues.
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Assist with maintaining and improving templates, playbooks and processes for investigations, disputes and Fair Work Commission matters.
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Help identify trends and recurring themes and contribute to policy or process improvements to reduce future issues.
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Stay across relevant developments in workplace relations, unfair dismissal and procedural fairness.
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About You
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Around 5-10 years' experience in industrial relations, employment relations or workplace relations, ideally in a complex or high-volume workplace.
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Legal qualifications and experience is highly regarded, but not essential.
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Strong, hands-on experience working with the Fair Work Commission, particularly on unfair dismissal disputes.
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Experience conducting or supporting workplace investigations into grievances or conduct issues.
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Experience working with, or supporting, gig-economy, app-based or non-traditional workforce models will be highly regarded.
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Solid understanding of the Australian workplace relations framework and Fair Work processes.
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Excellent communication and stakeholder management skills - you can explain complex issues in clear, practical, people-centred language.
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Comfortable operating in a fast-paced, high-volume environment, with strong organisational skills and attention to detail.
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A pragmatic, solutions-focused approach - you're able to balance risk, fairness and operational realities.
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📌 Industrial Relations Manager (New South Wales)
🏢 Clario
📍 New South Wales