Job Description
Administration / Customer Service Coordinator
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Casual/Temporary, Permanent
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No experience required
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8d ago , from Next Level Consulting Solutions
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The Role
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We are looking for a reliable, organised & proactive Administration / Customer Service Coordinator to join a busy branch in South East Victoria. The role will start on a casual basis, with the opportunity to move into permanent employment following a successful probationary period. This is a great opportunity for an office all-rounder with a go-getter attitude who wants to get involved, learn the business & take on more responsibility as they prove themselves.
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Your Day-to-Day
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Answer incoming calls & provide friendly customer service
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Meet & greet customers, building strong client relationships
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Respond to emails & general customer enquiries
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Enter & maintain customer information in the ERP system
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Enter Sales Orders & Service Orders
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Record daily staff labour hours against jobs
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Assist with timesheets & payroll administration
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Prepare invoices & general office documentation
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Maintain filing, records & spreadsheets
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Assist with stocktakes & stock administration
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Work closely with the Stores/Warehouse team when required
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Assist with mail, deliveries, stationery & general office coordination
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Keep the office organised, professional & tidy
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Provide general administrative support to Management & the Sales team
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Relieve other administration functions during leave periods
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Take on additional responsibilities as your knowledge & experience grows
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About You
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We're looking for someone who is:
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Organised & reliable,



with good attention to detail
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Confident dealing with customers by phone, email & face-to-face
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A clear & professional communicator
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Comfortable working across multiple tasks & priorities
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Computer literate with good spreadsheet & office skills
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A quick learner who is comfortable learning new systems
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Proactive & willing to help wherever needed
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Someone who takes pride in keeping an office running smoothly
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Comfortable working in a predominantly male workshop/warehouse environment
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A genuine go-getter who wants to develop & take on more responsibility
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Systems Experience
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Experience with Infor or a similar ERP/business management system would be highly regarded. You'll use the system to manage customer details, Sales & Service Orders, job information, staff hours, stock movements & general branch administration. You don't need to know the system already. What's important is that you're computer literate, confident learning new software & willing to get stuck in.
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Opportunity to Grow
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Initially, the focus will be on the core administration & customer service functions of the role. As you become familiar with the business & demonstrate your ability, additional responsibilities will be introduced, providing the opportunity to become an important part of the day-to-day operation of the branch.
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What We Offer
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Casual start with a pathway to permanent employment
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Immediate start available
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Varied administration & customer service role
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Support & training from the local & Brisbane teams
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Prospect to develop & take on additional responsibilities
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#J-*****-Ljbffr

📌 Administration / Customer Service Coordinator (Victoria)
🏢 Next Level Consulting Solutions
📍 Victoria