Job Description
Services Australia in Newcastle, NSW is seeking a Service Delivery Officer to support the Child Support program. You will work in a rostered contact centre handling a mix of inbound and outbound calls, gathering information and explaining outcomes to separated parents navigating the Child Support Scheme.
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The role involves negotiating and setting up payment arrangements, updating systems, and providing guidance with a customer-centric approach.
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📌 Child Support Advisor - Hybrid | Training Included (New South Wales)
🏢 Services Australia
📍 New South Wales
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