Job Description
At Altus Traffic, we help keep people safe by delivering professional traffic management services across Queensland and Australia.
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Our teams work with road authorities, councils and public and private clients to deliver more than 2 million hours of traffic management services each year.
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We're looking for an experienced Service Delivery Manager to take responsibility for our Bundaberg operation.
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The Role
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This is a hands-on leadership role where you'll be responsible for the day-to-day performance and future growth of the Bundaberg operation.
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You'll work closely with our field teams, scheduling team, customers and internal leadership to make sure we deliver safe, reliable and high-quality services.
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You'll:
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Lead, coach and develop the local team
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Take ownership of operational performance and service delivery
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Build strong relationships with existing customers and identify new opportunities
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Support local business development and help grow the Bundaberg operation
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Oversee scheduling, workforce requirements, vehicles and equipment
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Manage operational issues and find practical solutions when things don't go to plan
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Manage performance, attendance, training and development of team members
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Promote a strong safety culture across the depot and field
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Monitor operational reporting, costs and performance
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Ensure company, client and legislative requirements are met
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This is not a desk-only management role. You'll need to be visible, involved and willing to get amongst the operation and your team.
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About You
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We're looking for someone who is a strong people leader and practical operator.
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You'll be someone who:
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Leads from the front and sets the standard
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Builds genuine relationships with customers and staff
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Is commercially aware and looks for opportunities to grow the business
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Is comfortable having difficult conversations when required
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Can manage competing priorities and remain calm under pressure
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Is a confident communicator and problem-solver
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Takes ownership and gets things done
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Understands the importance of safety and compliance
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Experience in traffic management, civil construction, transport, logistics, labour hire, field services or another blue-collar operational environment will be highly regarded.
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Traffic Control experience is not essential. We are more interested in your ability to lead people, manage customers and run an operation.
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Why Altus Traffic?
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Permanent full-time position
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Market-competitive salary + super
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Company vehicle and phone
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Weekly pay cycle
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Training and development
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Genuine career progression
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Support from an experienced QLD leadership team
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Uniform provided
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Safety and wellbeing initiatives
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Our values are simple:
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Ready to take ownership?
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If you're an experienced leader who enjoys working with people, looking after customers, solving problems and building a successful operation, we'd like to hear from you.
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This is an opportunity to take ownership of the Bundaberg operation and play a key role in its future growth.
#J-*****-Ljbffr

📌 Service Delivery Manager (Bundaberg Central)
🏢 Altus Traffic
📍 Bundaberg Central