Job Description
Coorparoo Dental and Denture Clinic - Coorparoo QLD
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This is a part-time position, initially 3-4 days per week, with the opportunity to increase to full-time hours as the clinic grows. The role is based in a friendly denture clinic and involves reception, patient bookings, phone and email enquiries, payments, records and general administrative duties.
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Key responsibilities
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Greet and assist patients in a friendly and professional manner.
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Maintain a clean, organised and welcoming reception area.
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Manage patient appointments, bookings, cancellations and recalls.
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Process EFTPOS, cash and other payments and follow up on outstanding accounts.
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Keeping everything running smoothly at the front desk.
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Answer phone calls, emails and patient enquiries promptly.
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Register current patients and maintain accurate patient records.
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Liaise with dentists, dental prosthetists, laboratories and suppliers.
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Order and monitor dental and office supplies.
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Coordinate patient appointments with clinical and laboratory schedules.
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Assist patients with general enquiries.
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Manage Medicare, private health insurance and relevant dental voucher claims.
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Maintain confidentiality and comply with privacy and infection-control requirements.
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Assist the dental prosthetist with general administrative and clinic duties.
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