Job Description
Nanosonics is a global leader in infection prevention technology, developing innovative solutions that help protect patients, healthcare professionals and communities. As we continue to grow our product portfolio, we are looking for a highly capable Service Installation Engineer to join our Technical Services team in Australia.
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This is an exciting opportunity for an experienced field engineer to play a key role in delivering exceptional customer outcomes across hospitals, clinics and healthcare facilities.
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The Opportunity
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As a Service Installation Engineer, you will lead the installation, commissioning, configuration, validation and technical support of Nanosonics' new product portfolio across Australia.
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From initial site assessment through to customer handover and post-installation support, you will be the technical expert responsible for ensuring our equipment is installed safely, meets applicable regulatory and quality requirements, and performs to the highest standards.
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You will work closely with customers and internal teams across Sales, Marketing, Quality, Regulatory Affairs, R&D;, Manufacturing and Technical Services to deliver successful installations and support the ongoing performance of our products.
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What You'll Do
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Plan and deliver installations across hospitals, clinics and healthcare facilities, from pre-site assessment through to commissioning, validation and customer handover.
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Install, configure and test Nanosonics equipment, ensuring it is safe, compliant and operating to the required standard.
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Provide technical support, troubleshooting, maintenance and repairs across the Nanosonics product portfolio.
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Work closely with customers, contractors and internal teams to coordinate installations and resolve technical issues.
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Provide customer training and ensure all installation and service documentation is completed accurately and in line with quality and regulatory requirements.
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Support product improvements, upgrades and other Technical Services activities as required, including travel across Australia.
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What You'll Bring
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We're looking for an experienced field-based engineer with strong technical capability, a customer-focused approach and the ability to work confidently in healthcare environments.
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3–5 years' experience installing, commissioning and supporting medical technology or similar technical equipment.
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Experience working in medical devices, healthcare or another highly regulated industry.
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Strong mechanical, electrical and technical troubleshooting skills, with the ability to interpret technical documentation and installation requirements.
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Proven ability to manage installations from pre-site assessment through to commissioning and customer handover.
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Strong customer communication, organisation and project coordination skills, with excellent attention to detail.
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A tertiary qualification in Engineering, Biomedical Engineering, Electronics, Mechanical Engineering, Mechatronics or a related discipline, or a relevant trade qualification with demonstrated medical technology experience.
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Experience with infection prevention, sterilisation, endoscope reprocessing or network-connected medical devices is desirable.
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Why Join Nanosonics?
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You'll have the opportunity to work at the forefront of healthcare technology, helping deliver solutions that make a meaningful difference to infection prevention and patient safety.
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As part of our Technical Service team, you'll work with talented colleagues across Australia and internationally while developing your technical expertise across an creative and growing product portfolio.
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If you're an experienced service or installation engineer looking for a role where your technical skills, customer focus and problem-solving ability can make a real impact, we'd love to hear from you.
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📌 Service Installation Engineer (New South Wales)
🏢 Nanosonics
📍 New South Wales