Job Description
Manager, Applications Services - Finance
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Role: Manager, Applications Services - Finance
n Day Rate: $**** + Super
n Contract Length: Initial contract until 18 Dec ****
n Location: Macquarie Park/WFH Flex (3 days on site)
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We're looking for an experienced Applications Services Manager to lead the support, operation and continuous improvement of a portfolio of critical enterprise finance applications.
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This is a senior applications leadership role suited to someone with strong technical acumen, excellent stakeholder management skills and experience leading technical application support teams within a large, complex setting.
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Key Responsibilities
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Lead a team of application specialists and data professionals delivering Level 2 and Level 3 application support.
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Take ownership of application service delivery across a critical finance systems portfolio.
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Provide technical leadership across application support, incidents, problems, changes, releases and enhancements.
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Work closely with business and technology stakeholders to understand requirements and translate them into practical solutions.
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Drive continuous improvement across application performance, reliability, processes and service delivery.
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Oversee application changes across requirements, configuration, testing, deployment, release and ongoing maintenance.
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Establish and manage service levels, operational metrics and performance expectations.
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Manage external technology suppliers and vendors, including SLAs and supplier performance.
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Balance competing priorities across business stakeholders, technical teams and external partners.
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Coach,



develop and provide direction to a high-performing applications team.
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About You
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This role would suit a technically strong Applications Manager who enjoys being close enough to the technology to challenge, guide and support technical teams, while still operating at a senior stakeholder and service ownership level.
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Strong technical acumen across enterprise applications and modern application environments.
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Significant experience leading Application Support, Application Services or Enterprise Applications teams.
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Experience managing technical professionals providing Level 2 and Level 3 support.
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Experience acting as an Application Service Owner within a complex enterprise environment.
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Strong understanding of application architecture, integrations and dependencies across enterprise technology environments.
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Solid understanding of IT Service Management principles and practices, ideally within an ITIL-aligned environment.
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Experience working with cloud-based applications and SaaS, PaaS and/or IaaS environments.
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Strong incident, problem, change and release management experience.
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Excellent vendor and supplier management capability.
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Strong stakeholder management skills, with the ability to communicate effectively across technical and business audiences.
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Experience supporting business-critical enterprise platforms, ideally within finance, ERP or other major corporate systems.
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Demonstrated ability to quickly understand new technologies and complex application environments.
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TechnologyOne Financials experience would be advantageous, but is not essential.
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📌 Manager, Applications Services - Finance (Sydney)
🏢 @
📍 Sydney