Job Description
Team: Sales & Marketing Type: Full-time Location: Hybrid | Melbourne
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About Game Locker
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Game Locker
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is an Australian-owned technology company building purpose-built tools for the trading card game (TCG) community. Our platform is already trusted by game stores across Australia to manage inventory, pricing, and sales for 18+ major card games — from Magic: The Gathering and Pokémon to Lorcana and One Piece.
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We are now expanding with a new TCG marketplace that will give collectors and players a fast, trustworthy, and delightful way to discover, buy, and sell cards. We are an ambitious team that values craft, ownership, and shipping things people actually love to use.
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About the Role
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We are looking for an Associate Account Manager to own the growth of our store network — the local game stores that run their business on Game Locker's point of sale, and who will become the sellers powering our marketplace.
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This is a full-cycle commercial role. You will hunt for and sign new stores, then keep them growing and happy long after they go live. You will be the trusted advisor a store owner calls when they want to know how to price better, list more, or sell more — and the person who carries their feedback back into our product roadmap.
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You will also be one of Game Locker's most visible faces in the TCG and collectibles community, at prereleases, conventions, and store events around the country.
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What You'll Do
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Acquire current stores. Source and sign new customers for Game Locker's point of sale product through inbound leads, outbound prospecting, direct store visits, events, and referrals — owning the full cycle from first contact to signed and onboarded.
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Own a portfolio. Manage a book of existing stores as their primary point of contact, running regular touch points and structured feedback sessions to keep accounts healthy, retained, and growing.
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Grow revenue per account.



Own commercial performance across your portfolio — driving deeper platform adoption, more listed inventory, higher transaction volume, and expansion into new modules and the marketplace.
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Run business reviews. Lead recurring performance conversations with store owners, translating their data into practical, prioritised growth actions they can execute the same week.
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Build the community. Represent Game Locker at TCG and collectibles events, tournaments, and trade gatherings — building genuine relationships across the hobby and generating pipeline from them.
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Onboard and activate. Work with our support and engineering teams to get new stores live quickly and confidently, so they see value in their first weeks, not months.
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Be the voice of the store. Capture what stores need, spot recurring friction, and advocate internally with product and engineering so the roadmap reflects real store problems.
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Track and report. Maintain accurate pipeline, account, and churn-risk data, and report clearly on acquisition, retention, and growth against target.
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What We're Looking For
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Commercial track record — 2+ years in account management, business development, customer success, or partnerships, with demonstrated results against acquisition targets.
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Full-cycle capability — comfortable prospecting cold and equally comfortable nurturing a relationship over years. You want both halves of the job, not just one.
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Relationship-first approach — you build trust with small business owners quickly and become someone they actually want to hear from.
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Consultative and data-informed — you can read account performance data, spot the story in it,



and turn it into a recommendation a store owner will act on.
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Confident presenter — able to run a business review, demo a product, and hold a room at an event.
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Self-starter — comfortable with ambiguity and building process where none exists yet, in a small team where you own your outcomes.
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Willing to get out from behind the desk — regular store visits, and some weekend or evening events, are part of the role.
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Professional English proficiency — strong written and spoken English for customer conversations, documentation, and internal collaboration.
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Bonus Points
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Genuine familiarity with the TCG, collectibles, or hobby gaming community — you know what a prerelease weekend looks like from the inside.
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Experience selling or supporting SaaS, point of sale, or payments products to small and medium businesses.
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Marketplace or e-commerce seller-side experience (Amazon, eBay, TCGplayer, Shopify, or similar).
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Retail or store operations background — you understand margin, stock turn, and what a bad Saturday costs a store.
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CRM fluency and a habit of keeping your pipeline clean without being asked.
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Why Join Us
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Own a territory and a portfolio outright, with real influence over how we go to market.
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Sit close to the founder and product team — your customer insight directly shapes what we build next.
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Sell a product to a community you can be part of, not just a market segment.
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Early commercial hire on a growing platform, with room to grow into leadership as the team scales.
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Salary Range
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$75,000 - $100,000 + Super
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Game Locker is an equal opportunity employer. We welcome applicants from all backgrounds.
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Learn More About Us
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Website:
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LinkedIn:
linkedin.com/company/gamelocker
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Instagram: @gamelocker.co
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TikTok: @gamelocker.co
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Discord community:
discord.gg/TZNspTa4Zj
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#J-*****-Ljbffr

📌 Account Manager (Victoria)
🏢 Game Locker
📍 Victoria