Job Description
We are seeking a results-driven, commercially sharp, and customer-obsessed Business Specialistto join our high-performing finance team. This role is the engine of our business, responsible for guiding customers through a premium financing journey—from initial enquiry to successful settlement.
n
As a trusted advisor, you will manage finance and insurance solutions with precision, transparency, and confidence. This is the perfect opportunity for an experienced finance professional who loves the thrill of getting a deal approved and wants to focus on writing and settling high-quality loans without the burden of cold prospecting.
n
KEY RESPONSIBILITIES
n
n
Manage a high-volume pipeline of inbound/outbound, pre-qualified customer leads, establishing rapid rapport and trust.
n
Conduct thorough and responsible lending interviews to assess financial situations and borrowing capacity in line with NCCP guidelines.
n
Structure tailored Finance & Insurance (F&I;) solutions that meet unique customer objectives while protecting the customer's best interests.
n
n
2. Application Preparation & F&I; Management
n
n
Collect and verify all necessary customer documentation (payslips, bank statements, identification, etc.).
n
Accurately package detailed finance applications for submission to the most suitable lender from our extensive panel.
n
Quote and sell secondary products, including comprehensive insurance, extended warranties, and loan protection, to provide a complete ownership experience.
n
Structure applications effectively to maximise the chance of a first-time approval.
n
Act as the primary liaison between the customer and the lender, advocating on behalf of your customer to negotiate the best possible terms and conditions.




n
Maintain clear, consistent, and proactive communication with the customer, providing regular updates on the status of their application.
n
n
4. Closing, PPSR & Settlement
n
n
Clearly explain finance approval details, interest rates, and loan terms with total transparency.
n
Prepare and manage the signing of all loan and finance documentation with meticulous attention to detail.
n
Perform necessary PPSR (Personal Property Securities Register) searches and registrations.
n
Work with the operations team to facilitate a smooth settlement process, ensuring funds are available and receipted in a timely manner.
n
n
5. Commercial Performance & Compliance
n
n
Consistently achieve agreed monthly settlement targets and KPIs.
n
Maintain accurate and up-to-date records of all customer interactions and application details in the CRM.
n
Manage the finance log and produce performance reporting to support strong commercial outcomes.
n
Ensure all activities are conducted in strict adherence to NCCP, responsible lending obligations, and Fintorq's internal compliance policies.
n
n
WHAT WE ARE LOOKING FOR
n
Experience & Knowledge
n
n
Minimum 1–2years of experience in a loan writing role, such as an Automotive Business Specialist, Finance Broker, or Asset Finance Loan Writer.
n




A deep understanding of consumer credit principles, loan structuring, and lender credit policies.
n
Strong working knowledge of the NCCP Act and responsible lending obligations.
n
Familiarity with using lender application portals and modern CRM platforms.
n
n
Skills & Attributes
n
n
Sales & Negotiation: Strong sales closing skills with a resilient and persistent approach to overcoming obstacles.
n
Attention to Detail: Meticulous accuracy in data entry and application preparation to ensure "right first time" submissions.
n
Communication: Exceptional interpersonal skills; able to operate comfortably in a premium, high-expectation environment.
n
Efficiency: The ability to work under pressure and manage a high volume of applications without compromising quality.
n
Integrity: Unquestionable ethical standards and a commitment to compliant practices.
n
n
WHY JOIN US?
n
Focus on What You Do Best: We provide you with high-quality, pre-qualified leads. No cold prospecting—your time is spent engaging customers and writing deals.
n
Success is Rewarded: We offer a competitive salary package with a generous retainer and an attractive uncapped commission structure that rewards growth.
n
A Powerful Lender Panel: Access a diverse panel of lenders, giving you the flexibility to find solutions for a wide range of customer profiles.
n
Up-to-date Technology & Support: Work with a streamlined digital platform and a dedicated operations team to assist with settlements, leaving you more time to sell.
n
Winning Culture: Join a supportive, high-energy team that celebrates success and is committed to your ongoing professional development.
#J-*****-Ljbffr

📌 Business Specialist (New South Wales)
🏢 Fintorq
📍 New South Wales