Job Description
ACT Base, Campbell, ACT, ACT Healthcare
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Region – Health Clerk – ACT Health Centre – Full Time
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Are you a personable medical receptionist looking to make a meaningful impact in a unique primary healthcare setting? This is a fantastic opportunity to provide vital clerical and administrative support to clinical staff in a multidisciplinary setting.
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What's On Offer
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Work-life balance – predictable hours, finish on time, Christmas & Current Year Leave
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Safe, respectful environment – professional, health focused patient cohort
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Collaborative team – feel valued and supported in a multidisciplinary team
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No financial transactions – focus on clerical and administrative support only
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Civilian role – be part of the mission without wearing the uniform
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Practical perks – free parking and uniforms
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Wellbeing support – mental health resources and lifestyle discounts
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About The Health Centre
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Home to the Department of Defence Headquarters, Airforce Headquarters and Australian Defence Force Academy (ADFA) which is a tri-service military academy. The Health Centre opened mid-**** and is a large facility. It services approximately **** military personnel, including trainee officers from both ADFA and Royal Military College. There is a 24-bed low dependency ward which operates 24/7. Services provided include primary medical, aviation & underwater medical, nursing, dental, mental health, pharmaceutical and physiotherapy. Defence Force Recruitment for medical officers is in addition to health centre roles.
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This role is primarily Monday to Friday (day shift)



within a multidisciplinary healthcare team.
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What You'll Do
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Keep the clinic running smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients.
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Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards.
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Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information.
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Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements.
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Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests.
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What You Bring
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Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable)
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Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete
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Strong oral and written communication skills, with the ability to work effectively within a multidisciplinary team.
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Sound computer literacy and experience with electronic health record systems highly regarded.
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Who We Are
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Serco supports governments by delivering essential services across defence, health, justice, maritime and community services.
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Through our partnership with Bupa, we provide integrated on-base healthcare to Australian Defence Force personnel across 45+ locations.
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📌 Medical Receptionist (Canberra)
🏢 Serco
📍 Canberra