Job Description
BOQ Group is seeking a Senior Credit Management Officer to lead complex arrears portfolios across retail and business banking. You will assess customer circumstances, recommend strategies and guide a collections team, while supporting provisioning, write-off and recovery activities in line with policy.
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You will work with Compliance, Legal and Risk to ensure decisions align with regulatory obligations and BOQ Group frameworks, delivering fair customer outcomes.
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📌 Senior Credit Recovery & Customer Outcomes Lead (Queensland)
🏢 Boq Group
📍 Queensland
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