Job Description
Retail Sales Assistant- QCC Hospitality Supplies
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QCC Hospitality Supplies – East Brisbane QLD
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Do you have hospitality experience and want to get away from Hospitality hours?
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QCC is a leading wholesale distributor of non-food restaurant and hotel supplies. Our focus is to provide the food service industry with quality brands at wholesale prices. Whether you are opening a café or bar, managing a restaurant, running a hotel or any other foodservice establishment, we have everything you need. We have developed a reputation, not only for our wide product range but also for our service and attention to detail. With over 10,000 items in stock your options are unlimited.
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Reporting to the Store Manager, you will be responsible for ensuring the store offers a high standard of customer service and operating efficiencies required to achieve sales targets and growth.
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The key accountabilities of the role include:
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Providing customers with a high standard of service and sales support
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Develop robust relationships with account customer base and build general retail trade
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Merchandising and presentation of products to promote sales
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Managing and resolving customer queries and complaints
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Successful in meeting sales targets and identifying ways to improve sales and reduce costs
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Responsible for cash handling,
end of shift till reconciliation and security
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Stock management – bar coding, picking and packing stock, deliveries
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Attend product training, store events and demonstrations involving customers, suppliers and the sales team
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Assist with stock takes and cycle counts
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Adhere to relevant Government legislation, company policies & procedures
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Excellent communication skills in both verbal and written
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Experience gained within the hospitality or catering industry
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Minimum of 1-2 years of experience within the hospitality or catering industry is required
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Must be motivated and have a great eye for detail
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Able to work with minimal supervision
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Replenishing large volumes of stock
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Ability to perform moderate lifting when replenishing large volumes of stock is required
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Efficient cash handling and POS experience is desirable
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Experience resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
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Enthusiasm and willingness to learn with a "can do" attitude
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Must have a passion for retail and experience in a similar role
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Minimum of 1+ years retail experience is required for this role
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Demonstrated success in achieving retail sales targets
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