Job Description
XPT Software in Melbourne is seeking an experienced ServiceNow ITSM & AI Architect to lead AI-led transformations across ITSM processes. You will define the target architecture, collaborate with stakeholders, and deliver scalable solutions that boost service efficiency, automation and user experience.
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The role requires solid ServiceNow ITSM background, AI capabilities, and enterprise architecture skills to align AI initiatives with business goals and ITSM objectives, guiding architects and
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