Job Description
We're looking for a highly organised, detail-driven Sales Support professional to join Aletek's growing team. This role plays a critical part in enabling our sales function to perform at its best—combining customer service, data management, and operational coordination.
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You'll act as the central hub between Sales, Customers, and Operations—ensuring accurate data, smooth processes, and a consistently high standard of customer experience.
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Key Responsibilities
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Manage inbound enquiries, orders, and customer communications
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Prepare quotes, proposals, and sales presentations
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Deliver responsive customer service and resolve or elevate issues
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Ensure accurate handover of orders to operations
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Manage shared inboxes and prioritise workflow effectively
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Process sales orders end-to-end with accuracy and timely updates
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Coordinate with operations, logistics, and supply chain teams
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Monitor delivery timelines and communicate changes proactively
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Identify efficient stock allocation and supply solutions
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Data Management & Reporting
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Prepare and maintain customer pricing files and contract data
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Perform data analysis to ensure accuracy across pricing and customer records
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Support forecasting, budgeting, and sales performance tracking
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Analyse customer spend and KPIs for reviews and reporting
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Coordinate administrative support for inventory reviews
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Develop presentations, catalogues, and marketing collateral
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Maintain CRM data integrity,



including customer records and email lists
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Support targeted campaigns and customer communications
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Assist in servicing unassigned accounts where required
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General Support
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Support trade shows, promotions, and team initiatives
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Provide reporting and administrative support to the Sales Team and APAC Sales Manager
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About You
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Highly organised with strong attention to detail and accuracy
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Strong analytical capability with confidence working across data and systems
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Excellent communication skills (written and verbal)
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A proactive, solutions-focused team player
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Able to manage competing priorities in a fast-paced environment
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Strong customer service mindset with a professional approach
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Experience & Skills
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Previous experience in sales support, customer service, or administration (preferred)
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Experience working with CRM and ERP systems (preferred)
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Strong Microsoft Excel capability (data handling, analysis, reporting)
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Ability to build solid internal and external relationships
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Why Join Aletek?
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Be part of a fast-growing business with strong momentum across Australia and global markets
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Work in a high-performance sales environment with direct impact on outcomes
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Gain exposure to sales operations, data analytics, and commercial processes
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Collaborative team culture focused on accountability and continuous improvement
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📌 Sales Support & Customer Service (Bundaberg Central)
🏢 Aletek
📍 Bundaberg Central