Job Description
ETHAN in Adelaide CBD seeks a Service Desk Analyst to join a close-knit, dynamic team. You will provide first-line support to ETHAN Group customers and internal divisions, handling calls, emails and tickets within agreed SLAs.
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Key duties include diagnosing desktop and laptop hardware and software issues, basic printer problems, password resets and account creation/deletion. The role is onsite, with a 24x7 rotational shift, and requires solid communication and a customer-first mindset as
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📌 Adelaide Onsite Service Desk Analyst - 24Support (South Australia)
🏢 Ethan
📍 South Australia
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