Job Description
Services Australia in Townsville is seeking a Customer Service Officer to support the Child Support program. You will answer incoming calls, gather information, and discuss changes with separated parents to determine assessments.
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Outbound calls, system updates, and explicit explanations of outcomes are also part of the role. The position operates in a rostered, hybrid contact centre with working hours typically 8:30am to 5:30pm.
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📌 Hybrid Child Support Advisor | Impactful Customer Help (Townsville)
🏢 Services Australia
📍 Townsville
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