Job Description
Practice Manager – Specialist Medical Practice
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Industry: Healthcare and medical
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We are seeking an experienced Practice Manager to join our specialist medical practice in Townsville. This is a hands-on management role suited to a highly organised experienced medical Practice Manager who is confident overseeing the day-to-day operations of a busy multi specialist practice supporting both clinical and administrative teams.
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About the role
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The Practice Manager is responsible for the effective operation and leadership of the practice, including:
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managing and supporting administrative staff
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overseeing daily practice operations and workflow
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staff management, performance and HR
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rostering, leave, and workforce coordination
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financial and administrative oversight, including billing and reconciliation
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maintaining practice policies, procedures, and compliance requirements
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supporting accreditation, WHS, privacy, and regulatory compliance
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liaising with stakeholders
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managing systems, processes including operational improvements
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recruitment, onboarding, and staff training
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identifying and resolving operational issues and ensuring appropriate follow-up
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supporting the practice's continued development and efficiency.
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About you
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We are looking for someone who has:
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Excellent organisational and time-management skills.
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Robust communication and interpersonal skills.
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The ability to work independently, prioritise competing demands, and make sound decisions.
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Proactive to identifying and resolving issues.
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Strong attention to detail and a high level of accountability.
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Experience with HR, compliance, policies, and workplace processes.
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The ability to work collaboratively with doctors and clinical staff.
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Desirable skill requirements
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Previous experience as a medical practice manager, medical clinical coordinator, or non-medical practice manager.
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Experience within a specialist or medical practice will be highly regarded.
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Experience with Genie Solutions practice management software is highly desirable.
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Experience managing staff and overseeing a medical practice environment.
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Strong knowledge of medical administration and practice operations.
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What we offer
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Opportunity to take a key leadership role within an established specialist practice.
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Supportive and professional working environment.
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Variety and autonomy within the role.
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Opportunity to contribute to ongoing practice improvements.
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Competitive remuneration commensurate with experience.
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