Job Description
Latitude Financial in Australia and Recent Zealand seeks a Senior Manager, Hardship to lead hardship operations, ensuring fair, timely and practical support for customers in difficulty.
You will drive regulatory compliance, risk management and customer experience, while guiding distributed teams and collaborating with Risk, Compliance and external bodies.
The role focuses on simplification, continuous improvement and tech-enabled changes to deliver consistent, customer-first outcomes across the
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📌 Senior Manager, Hardship & Customer Risk (Anz) (Victoria)
🏢 Latitude Financial
📍 Victoria
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