Job Description
Family Support Worker - Astute Living Care
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Full time Family Support Worker position available with competitive salary. Work in a dynamic team in North Strathfield, NSW ****.
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Astute Living Care is committed to empowering individuals to live independently and improve their quality of life through compassionate and personalised community support services.
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As a Family Support Worker at Astute Living Care, you will provide practical, emotional and community-based support to participants and their families, helping them achieve their goals, strengthen independence and enhance wellbeing. This position requires empathy, excellent communication skills and a strong commitment to person-centred care.
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Responsibilities and Tasks
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Identify participants and their families' support needs and assist them in accessing appropriate NDIS, mental health, community, and allied health services to promote independence and wellbeing.
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Work collaboratively with Support Coordinators, healthcare professionals, and multidisciplinary teams to develop, implement, and review personalised support plans that reflect participants' individual goals and circumstances.
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Encourage participants to engage in community participation, social inclusion activities, skill development programmes, and mentoring opportunities that enhance confidence, independence, and quality of life.
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Provide practical in-home support with daily living activities, personal care, household routines, and life skills while promoting participant choice,



dignity, and independence.
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Support participants and their families by accompanying them to appointments, community activities, and service meetings, providing practical assistance, advocacy, and emotional support where required.
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Apply person-centred and recovery-oriented practices when supporting individuals experiencing psychosocial, mental health, or behavioural challenges, ensuring safe, respectful, and compassionate service delivery.
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Foster positive relationships with participants, families, carers, and community stakeholders to strengthen informal support networks and encourage meaningful community engagement.
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Maintain accurate, timely, and confidential records of participant progress, support activities, incident reporting, and service documentation in accordance with NDIS Practice Standards, organisational policies, and legislative requirements.
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Qualifications and Skills
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Relevant qualification.
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Minimum 1 year experience as a Family Support Worker.
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Strong understanding of person-centred, recovery-oriented and community support practices.
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Excellent communication and interpersonal skills.
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Ability to work independently and collaboratively within multidisciplinary teams.
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Strong organisational, documentation and time management skills.
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Salary
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The role offers a remuneration package ranging from $79,000 - $90,000 p.a. plus superannuation for a 38-hour work week.
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📌 Family Support Worker - Astute Living Care (Queensland)
🏢 11 Recruitment
📍 Queensland