Job Description
Team Global Express is seeking a proactive Customer Support Consultant to support high-value B2B customers in Australia and Current Zealand. You will monitor shipments, identify service exceptions, investigate issues and coordinate across Operations to deliver timely resolutions.
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In this role, you will own customer issues end-to-end, provide regular progress updates, and maintain accurate records while aiming to meet 2–4 hour response times and contributing to continuous improvements in customer
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📌 ProactiveB Support Specialist -- Shipments & Resolutions (Victoria)
🏢 Team Global Express Pty
📍 Victoria
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