Job Description
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Location DFO Brisbane,18th Avenue,Brisbane, QLD, ****,Australia
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Job Category Retail
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Employee Type Full time - Auto Pay
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Description
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Role Purpose
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The Boutique Leader is responsible for leading a high-performing Boutique that delivers exceptional customer experiences, strong commercial results and a positive, values-led team culture.
n This role brings the SHEIKE brand to life on the Boutique floor - inspiring customers to look and feel their best, while developing and leading a team that consistently deliver on sales, conversion and sales outcomes.
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Living the SHEIKE Values
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At SHEIKE, how we lead matters just as much as what we achieve.
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Stay Curious
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Seeks to understand performance drivers behind results, not just the outcomes
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Actively learns from customer feedback, data and team insights
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Embraces coaching, feedback and continuous improvement
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Spark Connection
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Builds genuine relationships with customers and team members
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Creates a welcoming, inclusive and emotionally intelligent environment
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Leads with empathy, clarity and open communication
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Shape Tomorrow
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Takes ownership of Boutique performance and future growth
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Leads change with confidence and optimism
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Balances creativity with commercial discipline
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Key Responsibilities
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Customer Experience & Service Leadership
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Deliver consistently high-quality customer experiences aligned to the SHEIKE brand
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Ensure genuine,



confident customer engagement from first greeting through to fitting room and close of sale
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Lead by example in styling, product knowledge and service behaviours
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Actively role model SHEIKE's styling and selling standards on the floor
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Conversion
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Average Transaction Value (ATV)
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This includes:
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Understanding daily, weekly and monthly performance trends
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Translating insights into clear actions for the team
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Driving focus on conversion as a key controllable
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Coaching team members to improve confidence, capability and results
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Recruit, onboard and develop a high-performing Boutique team
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Coach and performance-manage team members in line with SHEIKEexpectations
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Foster a culture of accountability, recognition and continuous feedback
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Create a clear role clarity, standards and expectations for all team members
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Support team wellbeing through effective rostering and workload management
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Wages & Rostering
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Manage Boutique wages within budget
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Create effective rosters that align to traffic patterns, conversion opportunitiesand customer demand
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Balance cost control with service excellence
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Ensure compliance with all award,



payroll and rostering requirements
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Stock Integrity & Loss Prevention
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Maintain high standards of stock accuracy and integrity
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Proactively manage shrinkage through strong processes and team accountability
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Ensure all stock movements, transfers and deliveries are actioned accurately
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Lead by example in adherence to loss prevention standards and procedures
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Visual & Operational Excellence
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Ensure visual standards reflect SHEIKE brand guidelines and VM direction
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Maintain a clean, organised and safe store workplace at all times
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Ensure fitting rooms, back of house and customer areas are
consistentlypresented
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Execute promotions, campaigns and sale activity accurately and on time
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Leads a confident, engaged and customer-obsessed team
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Delivers consistent results across all key commercial metrics
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Creates a Boutique that customers love returning to
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Is trusted by their Area Boutique Leader as a strong, reliable and values-alignedleader
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Balances people leadership with commercial discipline
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Key Capabilities & Skills
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Proven retail leadership experience in a customer-focused environment
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Strong commercial acumen with the ability to interpret and act on data
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A confident coach with the ability to develop capability in others
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High emotional intelligence and communication skills
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Strong organisational and operational execution skills
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#J-*****-Ljbffr

📌 Boutique Leader- Dfo Brisbane (Queensland)
🏢 Sheike
📍 Queensland