Job Description
Are you a friendly, organised and confident people-person who loves creating a great experience for patients?
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Country Dental Gunnedah, part of the Smile On Network, is looking for a Full-Time Dental Receptionist to become an important part of our practice and the welcoming face our patients see when they walk through the door.
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Dental Receptionist - Full Time - Country Dental Gunnedah
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Monday–Friday | 8:30am–5:45pm | No weekends
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Are you a friendly, organised and confident people-person who loves creating a great experience for patients?
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Country Dental Gunnedah, part of the Smile On Network, is looking for a Full-Time Dental Receptionist to become an important part of our practice and the welcoming face our patients see when they walk through the door.
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About Us
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Country Dental Gunnedah is proudly part of the Smile On Network – a growing Australian dental group with 50+ locations nationwide.
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While our practice maintains its strong local identity and connection with the Gunnedah community, being part of Smile On means our team benefits from the support, resources and opportunities of a larger network.
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You'll work alongside a supportive and friendly clinical and auxiliary team, with access to broader operational, HR, marketing and management support.
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About the Role
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As our Dental Receptionist, you'll play a key role in the smooth day-to-day running of the practice and, most importantly, in creating an exceptional experience for our patients.
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Your responsibilities will include:
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Welcoming patients and creating a warm, professional first impression
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Managing incoming calls, enquiries and appointment bookings
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Coordinating clinician appointment books and helping maximise schedules
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Checking patients in and out and processing payments
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Managing patient recalls and follow-up appointments
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Responding to new patient enquiries and helping patients understand their next steps
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Maintaining accurate patient records
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Liaising closely with dentists, clinicians and the dental assisting team
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Supporting the daily flow and organisation of the practice
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Delivering a consistently high standard of customer service and patient care
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About You
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We're looking for someone who is positive, reliable, organised and genuinely enjoys working with people.
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Previous dental reception experience would be highly regarded, however we're also interested in hearing from candidates with strong reception, administration or customer service experience who are eager to learn.
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You'll ideally have:
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Excellent communication and interpersonal skills
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A professional and welcoming manner
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Strong organisation and attention to detail
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Confidence managing phones and a busy reception environment
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Good computer and administration skills
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The ability to multitask and work as part of a team
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A proactive attitude and willingness to help wherever needed
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Why Join Country Dental Gunnedah & Smile On?
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Full time, Monday–Friday position
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No weekend work
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Supportive, welcoming team environment
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Be part of an established local dental practice
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Backing and support of the growing Smile On Network
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Training and ongoing development
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Opportunity to grow your skills and career as our network continues to expand
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If you're someone who loves helping people, takes pride in providing exceptional service and wants to be part of a supportive team, we'd love to hear from you!
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📌 Dental Receptionist (New South Wales)
🏢 Smile On Clinics
📍 New South Wales