Job Description
Goodwe has a dedicated team for Australia and New Zealand and are looking for a Junior Engineer to join the team, in-line with the company growth. This position is versatile in Australia with periods working from home and occasional travel. This role would suit a recent university graduate or someone early in their career and looking for a position that could grow over time.
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Key responsibilities
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Responsible for the tele- and on-site technical support and post sales support.
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Commissioning, troubleshooting, firmware/hardware updating of PV string, Hybrid / storage inverter and BESS.
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Reporting and following up with head office in relation to product failure with clear descriptions
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Evaluating PV plant performance by studying operation data on a regular basis
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Pro-actively work with installers & retailers and provide them best-in class customer experience.
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Regular follow-ups on the technical issues and build a healthy relationship with installer & retailers.
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Qualifications & Requirements
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Bachelor degree or above: must be electrical or electronics background.
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Preferred minimum 1 year of working experience in the solar industry especially dealing with product trouble shootings
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Strong ability to analyse and solve problems independently.
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Reliable and self-motivated
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The ability to learn new technologies quickly
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Strong Microsoft office skills
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Ability to work effectively in a team environment,
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A friendly, positive and customer-driven attitude
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Excellent time management and organizational skills
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📌 Service Engineer (New South Wales)
🏢 GoodWe
📍 New South Wales