Job Description
Job Type: Permanent position | Part time position
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Job Description
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Macarthur General Practice is offering a position for a medical receptionist 2-3 days per week, with potential for increased hours for the right candidate.
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ESSENTIAL CRITERIA
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Demonstrated ability to maintain a high level of professionalism and confidentiality
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Demonstrated excellent communication skills, both written and verbal
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Ability to work independently, show initiative and work productively within a team setting
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Ability to communicate with a diverse range of people
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CPR training or willingness to undergo same
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Demonstrated organisational skills with the ability to prioritise
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Computer literacy
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DESIRED CRITERIA
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Previous experience in a medical reception or similar administrative position
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Previous experience in use of Medical Director and Pracsoft
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An understanding of the Medicare Benefits Schedule
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Demonstrated patient/customer focused approach in service provision
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KEY PERFORMANCE AREAS RECEPTION
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Open and close practice as per set procedure
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Greet patients and other visitors to the practice in a courteous and efficient manner
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Answer the telephone in a courteous and professional manner
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Schedule appointments for patients following set procedures
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Bill patients appropriately and issue with invoice/receipt
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Enter and update patient registrations in computer
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Liaise with referring doctors, hospital staff, pharmacists etc as required
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Deal with emergencies when required, following set procedures
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Assist clinical staff by attending to administration tasks (eg. making phone calls, photocopying) as required
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Check and manage internal emails
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Attends general housekeeping such as tidying and cleaning of waiting room when necessary
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ADMINISTRATION
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Recall patients as directed by clinical staff
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Prepare outgoing mail
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Open and distribute incoming mail
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Type medical reports/documents with a high level of accuracy as required
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Scan and/or file patient correspondence, results etc
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Batching Medicare and Veterans Affairs
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Balance daily receipts
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Ensure banking processed
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Ensure all forms, stationery and information sheets are adequately stocked
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Other administrative duties as directed by Practice Director
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SAFETY AND QUALITY MANAGEMENT
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Participates in practice risk management and quality improvement processes
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Participates in general practice accreditation processes
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Actively participates in staff meetings
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Attends educational activities when required
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Recognises and works within own level of competence
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Maintains accurate, contemporaneous and complete patient records consistent with legal requirements and organisation policy
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Monitors work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies and guidelines
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Exercise confidentiality with rega Apply
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📌 Medical Receptionist (Sydney)
🏢 HealthcareLink Trust
📍 Sydney