Job Description
Company Description
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Pullman East Melbourne is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.
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Pullman East Melbourne is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.
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Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.
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The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club.
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Hospitality is a work of heart
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Join us and become a Heartist.
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Job Description
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As a Housekeeping Supervisor, you will play a key leadership role in ensuring our property is presented to the highest standard of cleanliness, organisation, and guest readiness. You will support the Executive Housekeeper with a focus on achieving high standards of cleanliness for guest rooms, public areas, back of house areas and supporting in guiding the housekeeping team.
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Your Responsibilities Will Include (but Not Limited To)
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Assist in the daily checking of designated team member areas to maintain standards.
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Inspect public areas to ensure they meet the hotel's cleanliness and maintenance standards.
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Train, mentor,
and support housekeeping team members to ensure consistency and productivity.
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Handle guest requests and concerns related to housekeeping services.
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Ensure the effective use of cleaning supplies and equipment.
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Report and follow up on maintenance issues to ensure quick resolution.
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Ensure adherence to hotel policies, hygiene procedures, and safe work practices.
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Collaborate with other departments to ensure smooth operations and guest satisfaction.
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Qualifications
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The ideal candidate will possess the following skills and experience:
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Proven experience in a similar high-paced role.
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Strong leadership attributes.
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Clear communication to lead and develop the Housekeeping Team.
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Positive stakeholder management with the ability to collaborate with multiple departments.
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A solutions-focused individual with a strategic mindset and the ability to think proactively.
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Excellent attention to detail and delivery of quality.
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Problem solving skills to ensure the day runs smoothly.
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Additional Information
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Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.
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Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.
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Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network.
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