Job Description
Job Description
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Practice Manager (Full-Time) | Greencross Vets Chandlers | Toowoomba, QLD
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Lead a thriving clinic, support an incredible team, and build your career in one of Queensland's most liveable regional cities.
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Greencross Vets Chandlers is looking for an experienced and passionate Practice Manager to lead our team and help drive the continued success of our well-established clinic.
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This is an exciting opportunity to join a respected and community-focused practice, working alongside a highly capable team of veterinarians and nurses who are committed to delivering outstanding patient care and exceptional client service.
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We're seeking a people-focused leader who thrives on building robust teams, creating positive workplace cultures, and supporting both operational success and clinical excellence. A Certificate IV in Veterinary Nursing is highly desirable, along with previous leadership or management experience within a veterinary environment.
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Why Greencross Chandlers?
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Greencross Vets Chandlers is a beautiful and well-established clinic located in the heart of Toowoomba. You'll be joining a team of experienced veterinarians and nurses who genuinely enjoy working together and supporting one another.
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Our Clinic Consists Of
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4 experienced Veterinarians
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7 Veterinary Nurses
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1 Nursing Intern
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We are a locally loved practice known for our genuine care, not only for our patients and clients, but also for each other. We've built a positive, inclusive culture where people feel supported, valued, and empowered to do their best work.
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As Practice Manager, you'll have the opportunity to make a real impact on the ongoing success of the clinic while working alongside a team that is passionate about what they do.
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What Makes Us Unique?
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At Greencross Chandlers, we've built a clinic culture where our nurses are empowered, valued, and encouraged to play an active role in patient care.
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What Sets Us Apart
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We're passionate about patient care and encourage our nurses to be proactive advocates for their patients. Our nurses are at the heart of everything we do.
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A highly experienced veterinary team with a wealth of knowledge and expertise to share.
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A supportive,



collaborative workplace where teamwork and communication are genuinely valued.
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An exotics veterinarian on staff, providing opportunities to expand your skills while working with unusual, rewarding, and interesting cases.
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Whether it's mentoring team members, supporting complex cases, or creating exceptional client experiences, you'll be joining a team that genuinely enjoys working together and takes pride in the care we provide every day.
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About The Role
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As Practice Manager, you'll play a pivotal role in leading and supporting the clinic team while ensuring the smooth day-to-day operation of the practice.
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Your Responsibilities Will Include
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Leading, coaching, and supporting the veterinary nursing and reception teams
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Driving a positive, engaged, and high-performing team culture
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Managing clinic operations and workflow
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Supporting rostering, workforce planning, and recruitment activities
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Monitoring clinic performance and implementing initiatives to drive success
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Working closely with the Vet Director and regional leadership team
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Supporting client experience and service excellence
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Maintaining compliance and operational standards
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Assisting with inventory, administration, and business processes
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Driving team engagement, development, and retention
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Supporting ongoing growth initiatives within the clinic
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This is an ideal opportunity for an experienced Practice Manager or an experienced senior nurse looking to step into a leadership-focused role.
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About You
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Has previous Practice Management or veterinary leadership experience
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Holds a Certificate IV in Veterinary Nursing (highly desirable)
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Has a strong understanding of veterinary clinic operations
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Is passionate about developing and supporting people
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Demonstrates excellent communication and organisational skills
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Has solid business and operational acumen
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Is confident managing competing priorities in a busy environment




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Leads with positivity, empathy, and accountability
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Is solutions-focused and proactive
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Enjoys building strong relationships with clients, team members, and stakeholders
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Most importantly, you're someone who enjoys helping teams succeed and creating a workplace culture where people genuinely enjoy coming to work.
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Why Toowoomba?
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Known as Queensland's Garden City, Toowoomba offers an enviable lifestyle with all the amenities of a larger city while maintaining the welcoming feel and sense of community that regional living is famous for.
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Living And Working In Toowoomba Means Enjoying
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Affordable housing and a lower cost of living compared to many metropolitan areas
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Beautiful parks and gardens, including the iconic Queens Park
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A thriving café, restaurant, and arts scene
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Excellent schools and family-friendly communities
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Easy access to national parks, hiking trails, and outdoor adventures
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A strong local economy with continued growth and development
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Short commutes and less traffic, giving you more time to enjoy life outside of work
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Located just 90 minutes from Brisbane, Toowoomba offers the perfect balance of career opportunities, lifestyle, and community.
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Why Join Greencross?
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Benefits
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As part of Australia's leading veterinary care network, you'll have access to a range of benefits designed to support your growth opportunities, wellbeing, and professional development, including:
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Ongoing leadership and professional development opportunities
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Annual Greencross Clinical & Leadership Conference
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Career progression opportunities across a national network of clinics and hospitals
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Access to a broad community of veterinary professionals and leaders
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Staff discounts on veterinary services and products, including Royal Canin
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Petbarn retail discounts
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Access to Fitness Passport
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Access to Pounce employee discounts across retail, travel, fuel, entertainment, and more
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Confidential Employee Assistance Program (EAP)
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Mental health and wellbeing support services
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Leadership support at clinic, regional, and national levels
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A genuine commitment to work-life balance
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#J-*****-Ljbffr

📌 Practice Manager - Greencross Vets Chandlers (Toowoomba)
🏢 Greencross Vet Hospital
📍 Toowoomba