Job Description
Receptionist / Administration Assistant – Mechanical Workshop – North Ipswich, QLD
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Location: North Ipswich, QLD
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Pay Rate: From $*****/hr – dependent on skill and experience
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Hours: Monday to Friday, *****pm to 5.00pm
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Employment Type: Part-Time, Casual
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Start Date: ASAP
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Are you an organised, friendly, and dependable administrator looking to join a busy and supportive team? We are seeking a Receptionist / Administration Assistant to join our Client's growing mechanical workshop and help keep daily operations running smoothly.
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About the Role
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As the first point of contact for customers, suppliers, and visitors, you will play a key role in delivering exceptional customer service while providing administrative support to the workshop team.
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This is a varied role that would suit someone who enjoys working in a fast-paced environment, is highly organised, and takes pride in providing excellent service.
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Key Responsibilities
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Answer and direct incoming phone calls
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Greet customers and visitors professionally
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Schedule vehicle bookings and appointments
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Manage workshop diaries and job allocations
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Prepare customer documentation
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Process Eftpos and Cash payments and maintain accurate records
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Order office supplies and assist with parts enquiries
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Handle email correspondence and general administration
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Support workshop managers and technicians with administrative tasks
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Maintain customer databases and filing systems
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About You
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To be successful in this role, you will have:
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Previous reception, administration, or customer service experience
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Strong communication and interpersonal skills
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Excellent organisational and time management abilities
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High attention to detail and accuracy
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A professional and positive attitude
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Ability to multitask in a busy workshop environment
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Experience within an automotive, transport, trade, or mechanical environment
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Knowledge of vehicle workshop management (highly advantageous)
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What's on Offer?
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Secure, on-going position with part-time hours
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Friendly and supportive team environment
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Variety in your day-to-day work
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Opportunity to develop your skills and grow with the business
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If you enjoy working with people, thrive in a busy environment, and are looking for a rewarding administrative role within the automotive industry, we'd love to hear from you.
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