Job Description
You'll play a major role in driving the continued growth of the studio.
n
This includes:
n
n
Taking ownership of new leads and following them through from enquiry to membership
n
Confidently making calls, sending follow-ups and having genuine sales conversations
n
Converting trials and introductory offers into ongoing memberships
n
Re‐engaging previous leads and past members
n
Driving local outreach and community engagement
n
Building relationships with local businesses and developing B2B opportunities
n
Identifying new opportunities to grow the studio
n
Working towards clearly defined sales and membership growth KPIs
n
n
We're looking for someone who is comfortable with targets and motivated by results — but who understands that great sales starts with listening to people, understanding their goals and genuinely wanting to help them.
n
YOUR ROLE
n
GROWTH
n
You'll play a major role in driving the continued growth of the studio.
n
This includes:
n
n
Taking ownership of recent leads and following them through from enquiry to membership
n
Confidently making calls, sending follow-ups and having genuine sales conversations
n
Converting trials and introductory offers into ongoing memberships
n
Re‐engaging previous leads and past members
n
Driving local outreach and community engagement
n
Building relationships with local businesses and developing B2B opportunities
n
Identifying new opportunities to grow the studio
n
Working towards clearly defined sales and membership growth KPIs
n
n
We're looking for someone who is comfortable with targets and motivated by results — but who understands that great sales starts with listening to people, understanding their goals and genuinely wanting to help them.
n
RETENTION & MEMBER SUCCESS
n
Getting someone through the door is only the beginning.
n
We want you to know our members, understand what they're working towards and help them stay connected, consistent and accountable.
n
You'll be responsible for:
n
n
Regular member check‐ins and goal conversations
n
Building genuine relationships with our members
n
Understanding individual goals and helping members stay accountable
n
Monitoring attendance and noticing when someone starts to drop off
n
Proactively reaching out to members who may need additional support
n




Supporting member retention and reducing cancellations
n
Re‐engaging members who have lost momentum
n
Celebrating milestones, PBs and member achievements
n
Helping create an environment where people feel known, supported and part of the community
n
n
We want someone who genuinely cares about the person behind the membership and gets a kick out of seeing people succeed.
n
COACHING
n
Coaching will also form an important part of your week, so you'll need the qualifications and experience to confidently lead group training sessions.
n
You'll be responsible for:
n
n
Delivering high‐quality, pre‐programmed Fitstop sessions
n
Creating an environment where members feel supported, challenged and motivated
n
Coaching technique, movement standards and safe
progressions/regressions
n
Understanding member goals and helping them progress
n
Bringing energy, warmth and presence to every session
n
Building strong relationships on the gym floor
n
Helping members push themselves and smash their goals
n
Maintaining a high standard of safety, professionalism and member experience
n
n
WHAT YOU'LL BRING
n
We're looking for someone who is genuine, driven, proactive and great with people.
n
You'll need:
n
n
Cert III or IV in Fitness (or equivalent)
n
First Aid & CPR
n
Experience coaching group strength & conditioning / functional fitness
n
Full Australian working rights - ESSENTIAL
n
Proven sales and/or customer service experience
n
Confidence picking up the phone and having sales conversations
n
A genuine passion for helping people achieve their goals
n
Strong communication and relationship‐building skills
n
Confidence leading and engaging a group training environment
n
A proactive mindset, you see what needs to be done and get on with it
n
The confidence to bring ideas forward and look for new opportunities
n
Strong organisation, time management and problem‐solving skills
n




The ability to work towards and take ownership of measurable KPIs
n
A team‐first attitude and willingness to get involved across the studio
n
Previous experience using Hapana or similar gym management software would be highly regarded
n
n
Above all, we want someone who is ready to take the role by the horns and make it their own.
n
You won't be expected to do it alone. You'll work closely with the business owners, with plenty of support, direction and collaboration.
n
But we want someone who can take that support and run with it.
n
Someone who thinks:
n
"This is my role. I'm going to own it, make an impact and see how far I can take it."
n
A GENUINE PATHWAY FOR GROWTH
n
This position offers a unique pathway for growth.
n
We're looking for someone who sees the initial ***** hours per week as a launchpad — an opportunity to take ownership of the role, drive results and show us what they can do.
n
You'll work towards clearly defined KPIs across membership growth, sales activity, retention and member engagement, with ongoing support and regular reviews from the business owners.
n
Following approximately six months of strong performance and consistent achievement of agreed KPIs, there is genuine potential to be considered for a full‐time management position with increased responsibility within Fitstop St Leonards.
n
For the right person, we want this to become much more than another casual fitness job.
n
We want someone who wants to grow with us.
n
WHY YOU'LL LOVE IT HERE
n
n
Free Fitstop membership
n
Ongoing coaching development and mentoring
n
Flexible hours that can leave large parts of your day free
n
Opportunity to step into greater responsibility and have genuine input into the studio, community and member experience
n
Find your people. Enjoy team training and social events, build genuine friendships beyond the gym floor and be part of a close‐knit community that shares your passion for fitness and helping others. This could be the start of something really special.
n
n
If you're an experienced coach who loves helping people smash their goals, enjoys building genuine relationships, is motivated by results and wants a role you can really take ownership of, we'd love to hear from you.
n
We're looking for someone who wants to get involved, make things happen and grow with us.
#J-*****-Ljbffr

📌 Gym Manager (New South Wales)
🏢 Fitstop
📍 New South Wales