Job Description
Sofitel Melbourne On Collins is seeking a polished Guest Experience Shift Leader to be the first and last contact for many guests—setting the tone with warmth, professionalism and meticulous attention to detail in our luxury hotel.
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You'll welcome guests with a personalised approach, coordinate valet arrivals and departures, and work closely with Front Office, Concierge and Guest Services to maintain a seamless flow during peak times, ensuring every guest feels valued.
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